Meet the Team
Advanced Psychotherapist
Wes Hamper, LMFT, PAP
Wes is a Licensed Marriage and Family Therapist (LMFT) at Windows Health Clinic and works with Ketamine infusions to provide Ketamine-assisted therapy when indicated to help clients more deeply access their inner healer.
Wes primarily utilizes the modalities of Cognitive Behavioral Therapy (CBT), Dialectical Behavioral Therapy (DBT), and Narrative Therapy in his approach and views the therapeutic relationship as non-directive and non-hierarchical, meaning Wes engages each client from a collaborative standpoint while allowing the client to dictate the pace of therapy. Each client is respected as the expert of their own life and is seen as a co-detective in the therapeutic process.
Wes specializes in anxiety and stress management, assertiveness, and self-actualization through the consistent employment of self-care and coping strategies.
Insurance Accepted:
*Cigna
*Aetna
*Magellan
*BlueShield
*Carelon
*Optum [includes UMR, UHC, UBH, Sutter (varies by individual plans), WHA]
*TriCare/TriWest
We can also provide a superbill that can be submitted to insurance companies for reimbursement.
CEO, Founder
Michael Ignaffo, MBA
Michael is an engineer turned business executive and entrepreneur. After 25 years in Automotive, High Tech, and CPG Industries, COVID-19 served as both inspiration and pivot into Healthcare, in which Michael is passionate about making an impact. While completing an academic program for Healthcare careers, Michael established two Healthcare-related businesses that were successful precursors, culminating in the founding of Windows Health Corporation.
There is much opportunity for improvement in the availability and delivery of care, and Michael is inspired to build Windows Health to help people in a direct, measurable, and impactful way. He believes that behavioral health has a lot of leverage for unlocking good health broadly for individuals and couples, who may then enjoy their lives more fully. Michael is especially excited by the proven efficacy of ketamine in combination with psychotherapy to better address treatment-resistant depression, anxiety, addiction, PTSD, and other mental health struggles.
Michael received his Bachelor of Science (B.S.) in Mechanical and Aerospace Engineering from Cornell University, his MBA from the University of Michigan, and has recently completed the pre med requirements at San Francisco State University.
Clinical Director
Lacey Palmer, PhD, LMFT, CDS
Lacey is the Clinical Director at Windows Health Clinic, working directly with associate therapists in providing personal support for professional growth within a systems-based approach. Lacey currently specializes in the treatment of trauma-based disorders, mood disorders, and with those who struggle with suicidal ideation and self-directed violence. She utilizes a systems-based approach to therapy that incorporates Dialectical Behavior Therapy tied in with Cognitive Behavior Therapy, Mindfulness, and Solution-Focused Therapy.
Lacey has a love of learning and a love for sharing that knowledge with others to facilitate a deeper understanding of the self to reduce fear and judgment of the unknown. Lacey strongly believes that sharing these resources with clients helps to facilitate personal growth and food-for-thought between sessions that can positively impact an acceptance of the self.
Lacey earned a PhD in Psychology, Public Policy, and Law with an emphasis in Criminal Behavior under the umbrella of Forensic Psychology, meaning she has in-depth insight and awareness of the intersection between the mental health and criminal justice systems. Additionally, Lacey is a Licensed Marriage and Family Therapist (LMFT), has a Master's degree in Counseling Psychology with an emphasis in Mindfulness, and is a Chemical Dependency Specialist (CDS).
Insurance Accepted:
*Cigna
*Aetna
*Magellan
*BlueShield
*Carelon
*Optum [includes UMR, UHC, UBH, Sutter (varies by individual plans), WHA]
*TriCare/TriWest
We can also provide a superbill that can be submitted to insurance companies for reimbursement.
Director of Operations
Jessica Wilkerson, CMA
Jessica is thrilled to be part of the Windows Health Clinic team, where she supports both therapists and clients behind the scenes. From coordinating schedules and verifying insurance to managing intakes and streamlining systems, Jessica helps keep day-to-day operations running smoothly.
With a background in healthcare administration and credentials as a Certified Medical Assistant, she brings both clinical insight and administrative know-how to her role. She's especially passionate about making mental health care more accessible, whether that means navigating insurance complexities, supporting single case agreements, or simply making sure people feel seen when they reach out.
Jessica is proud to live in the community she serves and values being part of a team that shows up with care, consistency, and intention.
Psychotherapist
Alexis-Rose Sullins, LMFT
Alexis is a Licensed Marriage and Family Therapist (LMFT), utilizing a strengths-based perspective with a client-centered approach. She attained her Masters of Counseling and Marriage and Family Therapy from the University of San Francisco. She is trained in trauma informed care and weaves in Somatic Awareness tools, CBT, DBT, and ACT.
Alexis has supported clients of ranging ages and from different cultures and ethnicities through anxiety, depression, ADHD, stress and burnout, chronic pain, trauma and PTSD, abuse, relational stressors, communication obstacles, mood swings, developmental disabilities, and more.
Alexis creates a safe, non-judgmental space where clients can heal through the therapeutic relationship with radical compassion. She supports individuals who want to better their lives with small, incremental shifts. She helps people identify self-limiting beliefs, negative self-esteem, and insecurities.
In goal setting with clients, she explores what is going positively, and then what clients would like to change through shifts toward responsibility, actionable tools, and emotional processing, while maintaining a compassionate lens of the self.
Alexis is looking forward to connecting with you to start your journey towards healing and wholeness.
Insurance Accepted:
*Cigna
*Aetna
*Magellan
*BlueShield
*Carelon
*Optum [includes UMR, UHC, UBH, Sutter (varies by individual plans), WHA]
We can also provide a superbill that can be submitted to insurance companies for reimbursement.
Associate Marriage and Family Therapist
Nichole Palmer, AMFT
Nichole is an Associate Marriage and Family Therapist (AMFT) at Windows Health Clinic and works with teens and adults. She is passionate about understanding the role that trauma has on our overall health and aims to be a therapist that practices with a healing-centered and whole-person approach. She is currently in a training program to become certified in Dialectical Behavior Therapy (DBT), and currently uses a humanistic approach when working with clients.
Nichole’s psychology career began when she started working at Autism Comprehensive Educational Services, where she became a Registered Behavioral Technician (RBT). As an RBT, she worked one-on-one with children aged 1-16 that were diagnosed with Autism Spectrum Disorder to help them develop necessary life skills. Nichole received her Bachelor of Arts (B.A.) in Psychology from the University of Hawai’i at Mānoa. While there, she was an undergraduate research lab assistant for the Center for Cognitive Behavior Therapy (C-CBT) where she assisted the doctoral students with their dissertation research. Nichole then went on to receive her Master of Arts (M.A.) in Counseling Psychology from the California Institute of Integral Studies (CIIS) with a concentration in Community Mental Health. During her attendance at CIIS, Nichole completed her practicum training from Bay Area Community Resources (BACR), where she worked as a school therapist.
Insurance Accepted:
*Cigna
*Aetna
*Magellan
*BlueShield
*Carelon
*Optum [includes UMR, UHC, UBH, Sutter (varies by individual plans), WHA]
We can also provide a superbill that can be submitted to insurance companies for reimbursement.
Licensed Clinical Social Worker
Rebecca Gilbert, LCSW
As a Licensed Clinical Social Worker (LCSW) who has worked in the social service field for the past 7 years, Rebecca is committed to meeting patients where they are and maintaining a balance between the consideration of internal processes as well as external stressors and influences from environment. She loves connecting with patients and she is relational in her work, prioritizing the building of safety and trust, first and foremost. She has worked with various patients ranging from 10 yo - 95 yo and has assisted patients in navigating depression, anxiety, PTSD, bipolar and schizophrenia along with other presentations. She has worked in both outpatient and inpatient settings and found a passion for trauma work early on in her career.
She is humanistic, strengths-based, and patient-centered, and she incorporates a variety of modalities and approaches to her work dependent on patient preference. She most commonly draws on interventions from DBT, ACT, CBT, TF-CBT, psychodynamic, and somatic therapies. Specific areas of interest/experience are also within the spaces of IPV/DV, sexual trauma, medical trauma, and emotional abuse. She truly loves what she does and is excited to join the incredible Windows team!
Insurance Accepted:
*Cigna
*Aetna
*Magellan
*BlueShield
*Carelon
*Optum [includes UMR, UHC, UBH, Sutter (varies by individual plans), WHA]
*TriCare/TriWest
We can also provide a superbill that can be submitted to insurance companies for reimbursement.
Director of Ketamine Assisted Psychotherapy
Marty Lajoie, PsyD
Marty ("DocMarty") is a Licensed Clinical Psychologist who earned his Masters and Doctorate in clinical psychology from California Institute of Integral Studies in San Francisco. There, he conducted dissertation research in the psychedelic sciences for treating mental health disorders. He underwent post-graduate training and certification with Multidisciplinary Association for Psychedelic Sciences (MAPS) in MDMA-assisted psychotherapy for treating Post Traumatic Stress Disorder, as well as Dialectical Behavioral Therapy (DBT), Motivational Interviewing (MI), Eye Movement Desensitization & Reprocessing (EMDR), Brainspotting, and Nonviolent Communication (NVC). He is also a Certified Integrative Mental Health Professional (CIMHP) and certified Neurodynamic Breathwork facilitator. Marty uses an eclectic clinical approach drawing from frameworks of Holotropic, Existential, Humanistic, integrative health and addiction recovery.
In his personal journey, Marty has been an active and contributing member of addiction recovery support group communities for the past 2 decades. These experiences are what inspired him to further his education and professional development in the human helping fields and become the Psychologist he is today.
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Associate Clinical Social Worker
Jennifer Caldwell, ACSW
Jennifer is an Associate Clinical Social Worker (ACSW) who is dedicated to supporting individuals and families through life's challenges with compassion, creativity, and evidence-based care. She has experience working with children, teens, and families in a variety of settings--including schools and the Department of Children and Family Services (DCFS)--and bringing a deep understanding of developmental and systemic issues into the therapy space.
As a parent familiar with homeschooling, she understands the unique dynamics and pressures that can come with parenting, alternative education paths, and balancing family needs. She offers a supportive, nonjudgmental space for parents and caregivers navigating similar experiences.
In her clinical work, she often integrates Cognitive Behavioral Therapy (CBT) and art-based approaches to help clients express themselves, process experiences, and build practical coping skills. Her work is trauma-informed and rooted in cultural humility, with a strong commitment to providing affirming care for the LGBTQIA+ community.
Jennifer is passionate about supporting children, adolescents, and families navigating anxiety, school-related stress, identity development, parenting challenges, and life transitions. She strives to create a safe, inclusive space where all clients feel seen, heard, and empowered.
If you're ready to take the next step, she would be honored to walk alongside you.
Associate Clinical Social Worker
Katie Kong, ACSW
Katie graduated from Columbia University in 2023 with dual master’s degrees in Social Work and Public Health. She is passionate about integrating data-driven solutions and therapeutic approaches to address complex public health and mental health challenges. Her background includes experience in data and policy analysis, as well as providing mentorship and counseling to better support under-served communities, with a particular focus on trauma-informed care, cognitive behavioral therapy (CBT), dialectical behavior therapy (DBT), and strengths-based interventions to address individual and community mental health needs.
Katie is excited to be working at Windows Health Clinic. Please feel free to reach out to her at katie@windowshealthclinic.com.
Insurance Accepted:
*Cigna
*Aetna
*Magellan
*BlueShield
*Carelon
*Optum [includes UMR, UHC, UBH, Sutter (varies by individual plans), WHA]
We can also provide a superbill that can be submitted to insurance companies for reimbursement.
Future Team Member
TBD
Coming Soon
CranioSacral Somatic Therapist
Mallory Gargan, CMT, CST, FxNT, CH
Mallory is passionate about bringing holistic wellness and support as clients navigate the challenges of health and lifestyle imbalance on their individual healing journeys.
Her career began as a medical aesthetician, working under physicians' supervision to restore skin health and confidence for clients. She arrives now to Windows Health Clinic as a therapeutic body worker, having gained her certification as a Massage Therapist and Health Educator in 2012, and later specializing in CranioSacral Therapy. When she encountered health struggles of her own, she dedicated significant time to taking courses, reading, investigating, and working towards healing herself. She gained a reputation with friends and clients as the person to go to when they were struggling with health imbalances. She dove into functional nutrition, how physiological systems work together, and how foods we eat can disrupt functions within individual bodies. She discovered how unique we are, down to how we respond to stimuli at the cellular level. What is healthy for one person can lead to dysfunction within another.
Adding studies in the nervous system and herbal medicine, she now focuses on how a dysregulated nervous system can affect one’s mental, spiritual, and physiological health. Many of us regularly experience a fight-or-flight response in our daily lives. She would love to see a world where pain is not an aspect of our identity, but rather feelings of joy, gratitude, health, love, and abundance. Let’s challenge ourselves on how good it can get.
Psychological Associate
Ponder Abra Goddard, PhD, MA, RPA
As a former theater artist and educator, Ponder has a lifetime of professional experience working with families and adolescents. As an adult child of a radical New Age religious group, she has both personal and clinical experience working with survivors of religious cults and spiritual abuse. Her approach to therapy is grounded in a combination of Dialectical Behavior Therapy (DBT) and Internal Family Systems. She is currently training in Ketamine-assisted psychotherapy and Collaborative & Proactive Solutions, an evidence-based and trauma-informed model of care for youth and families struggling with behavioral issues.
Ponder holds a PhD in clinical psychology from the California School of Professional Psychology at Alliant University. She has experience in providing long-term and short-term care for adolescents and adults, with an emphasis on helping her clients build healthy relationships, explore positive sexuality, and maintain their sobriety.
Insurance Accepted:
*Cigna
*Aetna
*Magellan
*BlueShield
*Carelon
*Optum [includes UMR, UHC, UBH, Sutter (varies by individual plans), WHA]
We can also provide a superbill that can be submitted to insurance companies for reimbursement.
Registered Nurse
Hannah Johnson, RN
Hannah, R.N., B.S.N, is a dedicated and passionate registered nurse with over four years of nursing experience, specializing in mental health and aesthetic care.
With a focus on innovative treatments, she has a strong interest in Ketamine therapy, where she has witnessed remarkable therapeutic breakthroughs in her patients' journeys toward mental wellness.
Hannah has also embraced the adventure of travel nursing, taking on several contracts throughout California that have enriched her nursing practice and broadened her clinical experience.
Her diverse background and warm approachability enhances her ability to connect with patients from various walks of life, fostering a supportive and empathetic environment for healing and growth.
With a commitment to continuous learning and patient-centered care, Hannah strives to make a positive impact in the lives of her patients every day.
Hannah is very excited to be part of the Windows Team!
Future Team Member
TBD
Coming Soon